Refund Policy

Artworksoft may offer:

• Free Plans
• Monthly Subscription Plans
• Annual Subscription Plans
• Promotional or Trial Plans

All subscription fees are billed in advance through Stripe or other approved payment providers.

Artworksoft generally operates on a non-refundable subscription model once a billing cycle has started.

However, refunds may be considered under specific conditions outlined in this policy.

Refunds may be considered under the following circumstances:

Refunds will generally not be issued for:

• Change of mind
• Lack of usage
• Forgetting to cancel a subscription
• Dissatisfaction unrelated to technical failure
• Partial monthly usage
• Partial annual usage after substantial platform usage
• Downgrading after a billing cycle has started

Artworksoft may provide partial or prorated refunds at its sole discretion for:

• Annual subscriptions cancelled early
• Prolonged service interruptions
• Exceptional customer support situations

Users may cancel their subscription at any time through:

• The Artworksoft account dashboard
• Stripe customer billing portal
• Or by contacting Artworksoft support

Upon cancellation:

• The subscription remains active until the end of the current billing cycle
• Future renewals will stop
• No automatic prorated refund will be issued unless approved under this policy

Refund requests must generally be submitted within:

• 7 days for monthly subscription plans
• 14 days for annual subscription plans

Late requests may not be eligible for review.

To request a refund, users must provide:

• Full name
• Registered email address
• Payment date
• Subscription plan
• Reason for refund request
• Relevant screenshots or supporting evidence if applicable

Refund requests should be submitted to:

Artworksoft will review refund requests within a reasonable timeframe. Artworksoft reserves the right to approve or reject refund requests, request additional information, and investigate account activity and payment records before making a decision.

Approved refunds will be processed back to the original payment method through Stripe or the original payment provider. Refund processing times may vary depending on bank processing times, card provider processing, and Stripe processing timelines.

If a recurring payment fails:

• Subscription access may be suspended
• Premium features may be restricted
• Artworksoft may retry payment collection according to Stripe billing settings

Users are encouraged to contact Artworksoft before initiating payment disputes or chargebacks. Fraudulent or abusive chargebacks may result in:

• Immediate account suspension
• Permanent account termination
• Restriction from future platform access

Artworksoft provides digital software services and platform access. By purchasing a subscription, users acknowledge that access to digital services may begin immediately after successful payment confirmation.

Artworksoft reserves the right to modify this Refund Policy at any time. Updated versions will be published on artworksoft.com.

Continued use of Artworksoft after policy updates constitutes acceptance of the revised policy.

For refund requests or billing inquiries, please contact us: