Terms & Conditions

Artworksoft is a digital platform designed for artwork inventory management, AI-assisted valuation, documentation generation, portfolio management, and transaction recording. Artworksoft is a product of Gift Elements LLP, a business registered in Singapore.

By accessing, registering for, or using any part of the Artworksoft platform — including all associated features, tools, APIs, and documents — you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions ("Terms"), together with our Privacy Policy.

If you do not agree to these Terms, you must discontinue use of the platform immediately.

For the purposes of these Terms, the following definitions apply:

• Platform:The Artworksoft web application, including all features, tools, documents, and services accessible at artworksoft.com.
• User:Any individual or entity that creates an account on, or otherwise accesses, the Platform.
• Artwork:Any physical or digital work of art uploaded, recorded, or managed by a User through the Platform.
• Valuation:An AI-assisted estimate of an artwork's market value generated by the Platform's analytical systems.
• Portfolio:A curated collection of artwork records, documents, and valuations compiled and presented through the Platform.
• Subscription:A recurring paid plan granting the User access to specific features of the Platform.
• Content:All text, images, documents, metadata, and other materials uploaded or created by a User on the Platform.
• Services:All tools, features, and functionalities offered by Artworksoft, including inventory management, valuation, document generation, and transaction recording.

To use the Platform, you represent and warrant that you:

• Are at least 18 years of age or have the legal capacity to enter into binding agreements under applicable law.
• Are not prohibited from using the Platform under any applicable laws or regulations.
• Will provide accurate, current, and complete information when creating and maintaining your account.
• Will maintain the security and confidentiality of your account credentials and will not share them with any third party.
• Accept full responsibility for all activities conducted under your account.

When you register for an account, you agree to provide truthful and accurate registration information. You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

You must notify Artworksoft immediately at inquiry@artworksoft.com if you suspect any unauthorised use of your account or any security breach.

Artworksoft reserves the right to suspend or terminate accounts where there is evidence of abuse, fraud, misrepresentation, or violation of these Terms. Artworksoft shall not be liable for any loss or damage arising from a User's failure to comply with these obligations.

Artworksoft provides the following core services to registered users, subject to the applicable subscription plan:

• Artwork inventory management — cataloguing and tracking of artworks across collections.
• AI-assisted valuation — structured estimates of artwork market value based on user-provided inputs.
• Certificate of Authenticity (CoA) generation — document creation for registered artworks.
• Portfolio creation — visual and narrative portfolio booklets for artworks and collections.
• Transaction records — management of sales, loans, and related documentation.
• Invoice generation — creation and tracking of structured artwork invoices.
• Credit notes — automated credit note issuance for cancelled or reversed transactions.
• Document downloads — exportable PDFs for certificates, invoices, portfolios, and valuation reports.

The scope of available Services may differ based on the User's subscription tier. Artworksoft reserves the right to modify, suspend, or discontinue any Service at any time with reasonable notice.

Artworksoft valuations are subject to the following limitations and disclaimers:

• Valuations are not guaranteed market prices and do not represent definitive or certified appraisals.
• Valuations are not financial, investment, tax, insurance, or legal advice of any kind.
• Valuations should not be relied upon as the sole basis for purchasing, selling, insuring, or financing artworks.
• The Platform does not guarantee the accuracy, completeness, or fitness for purpose of any valuation output.
• Market conditions, buyer demand, auction results, and provenance documentation may differ materially from AI-estimated values.
• Users are strongly advised to seek independent, qualified professional advice — including licensed appraisers, art advisors, or legal counsel — before making decisions based on any valuation generated by the Platform.

Artworksoft expressly disclaims all liability for financial losses, investment decisions, or commercial disputes arising from reliance on any valuation generated through the Platform.

Users retain full ownership of all Content they upload to the Platform, including artwork images, descriptions, provenance documents, certificates, and related materials.

By uploading Content to the Platform, you grant Artworksoft a limited, non-exclusive, royalty-free, worldwide licence to:

• Store and host your Content on secure cloud infrastructure.
• Process and analyse your Content for the purpose of generating valuations, documents, and portfolio outputs.
• Display your Content within the Platform interface and in shareable portfolio or client-facing views that you have explicitly enabled.
• Generate documents, reports, and certificates derived from your Content as instructed by you.

This licence is granted solely for the purpose of operating and improving the Platform. Artworksoft will not use your Content for advertising, marketing, or third-party commercial purposes without your explicit consent. You represent that you hold all necessary rights to upload and grant this licence for any Content you submit.

Users must not engage in any of the following activities on the Platform:

• Uploading, transmitting, or distributing illegal, defamatory, fraudulent, or harmful content.
• Misrepresenting the ownership, provenance, condition, or authenticity of any artwork.
• Infringing the intellectual property, privacy, or other legal rights of any third party.
• Attempting to gain unauthorised access to any part of the Platform, its servers, or associated systems.
• Introducing malware, viruses, or any code designed to disrupt, damage, or interfere with the Platform.
• Using automated tools, bots, or scripts to scrape, crawl, or extract data from the Platform without prior written consent.
• Engaging in any activity that places an unreasonable or disproportionate load on the Platform's infrastructure.
• Circumventing any access controls, subscription restrictions, or security mechanisms of the Platform.
• Using the Platform for any purpose that violates applicable local, national, or international laws or regulations.

Violation of these prohibitions may result in immediate account suspension or termination, and may be referred to relevant authorities where required by law.

All intellectual property rights in and to the Artworksoft Platform — including but not limited to its software, source code, design systems, user interface, AI models, branding, logos, trademarks, document templates, and related materials — are and shall remain the exclusive property of Gift Elements LLP or its licensors.

Nothing in these Terms grants Users any ownership interest in or licence to any part of the Platform beyond the limited right to access and use the Services in accordance with these Terms.

Users must not reproduce, modify, distribute, sublicence, reverse engineer, decompile, or create derivative works from any part of the Platform without prior written authorisation from Artworksoft.

Artworksoft offers both free-tier access and paid subscription plans. Paid plans unlock additional features including AI valuation, portfolio generation, and advanced document tools.

• Subscription fees are charged in advance on a monthly or annual basis, as selected at the time of purchase.
• All payments are processed securely through Stripe. Artworksoft does not store payment card information.
• Pay-per-use access is available for specific features, allowing Users to purchase individual credits without a subscription.
• Transaction-based commission fees apply to artworks sold or loaned through the Platform, where applicable.
• Artworksoft reserves the right to modify subscription pricing with reasonable notice to affected users.
• Users on free plans may have limited access to features, and usage caps may apply.
• Refunds are provided only where required under applicable consumer protection law or where Artworksoft determines, at its sole discretion, that a refund is warranted.

Artworksoft provides tools to record, manage, and document artwork sales, loans, invoices, and credit notes. Users are solely responsible for the accuracy, legality, and completeness of all transaction records, customer information, pricing, and documents created through the Platform.

Artworksoft:

• Is not a payment processor, escrow service, or financial intermediary.
• Does not guarantee, facilitate, or verify the actual transfer of funds between buyers and sellers.
• Is not a party to any commercial transaction recorded by a User on the Platform.
• Does not accept liability for disputes arising between Users and their customers, buyers, or counterparties.

Users are responsible for ensuring that all invoices, credit notes, and transaction documents comply with applicable tax, accounting, and commercial laws in their jurisdiction.

Artworksoft may integrate with or rely on third-party services to deliver certain features of the Platform. These may include, but are not limited to:

• Stripe — payment processing for subscriptions and pay-per-use features.
• Resend — transactional email delivery.
• Cloud hosting and storage providers — secure infrastructure for data and file storage.
• Analytics providers — platform performance monitoring and usage analysis.

Artworksoft is not responsible for the availability, accuracy, or performance of third-party services, and shall not be liable for any loss or disruption arising from third-party service outages, changes, or discontinuation. Users engaging with third-party services do so subject to those providers' own terms and privacy policies.

Artworksoft endeavours to maintain reasonable availability of the Platform. However, the Platform may be subject to scheduled maintenance, unscheduled outages, technical updates, or interruptions beyond Artworksoft's reasonable control.

Unless explicitly agreed otherwise in a separate service-level agreement, Artworksoft does not guarantee any specific level of uptime, availability, or response time. Artworksoft shall not be liable for losses or inconvenience arising from planned or unplanned Platform downtime.

Without limitation, Artworksoft shall not be liable for:

• Financial losses arising from reliance on AI-generated valuations or platform outputs.
• Investment, purchasing, or commercial decisions made based on Platform data.
• Disputes between Users and buyers, sellers, customers, or counterparties.
• Market fluctuations or changes in artwork value after a valuation is generated.
• Loss of profits, revenue, or business opportunities.
• Loss, corruption, or destruction of data caused by third-party services, infrastructure failures, or events beyond Artworksoft's reasonable control.
• Any damages arising from unauthorised access to your account where such access resulted from your failure to maintain account security.

Where liability cannot be excluded by law, Artworksoft's total liability shall be limited to the amounts paid by you to Artworksoft in the twelve (12) months preceding the event giving rise to the claim.

You agree to indemnify, defend, and hold harmless Artworksoft, Gift Elements LLP, and their respective directors, officers, employees, agents, and licensors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from or related to:

• Your breach of these Terms.
• Your misuse of the Platform or its Services.
• Any Content you upload, submit, or transmit through the Platform.
• Your infringement of any third-party intellectual property, privacy, or other legal rights.
• Any fraudulent, deceptive, or illegal conduct by you.
• Any dispute between you and a third-party arising from use of the Platform.

Artworksoft is committed to protecting the personal data of all Users in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR) and Singapore's Personal Data Protection Act (PDPA).

Our collection, use, storage, and processing of personal data is described in detail in our Privacy Policy, which forms part of these Terms by reference. By using the Platform, you acknowledge and consent to the data practices described in that policy.

Users have the right to access, correct, restrict, or request deletion of their personal data in accordance with applicable law. To exercise these rights, please contact us at inquiry@artworksoft.com.

Artworksoft reserves the right to suspend, restrict, or permanently terminate a User's access to the Platform, with or without prior notice, in the event of:

• Breach of these Terms or any applicable policies.
• Fraudulent, deceptive, or illegal conduct.
• Abuse of the Platform or its users.
• Content that poses legal, reputational, or security risks to Artworksoft or third parties.
• Non-payment of applicable subscription or usage fees.
• Requests from law enforcement or regulatory authorities.

Upon termination, your right to access the Platform ceases immediately. Artworksoft may, at its discretion, retain certain data for legal, audit, or compliance purposes in accordance with the Privacy Policy. Users may request deletion of personal data subject to applicable legal retention obligations.

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Republic of Singapore.

The parties submit to the exclusive jurisdiction of the Courts of Singapore for the resolution of any disputes arising under or in connection with these Terms, without prejudice to Artworksoft's right to seek injunctive or other equitable relief in any jurisdiction.

Artworksoft reserves the right to amend, update, or replace these Terms at any time. Where changes are material, Artworksoft will provide reasonable notice to registered Users via email or through a notice displayed on the Platform.

Your continued access to or use of the Platform following the publication of updated Terms constitutes your acceptance of those changes. If you do not agree to the revised Terms, you must discontinue use of the Platform and may request account deletion.

The date of the most recent revision is indicated at the top of this page. We encourage Users to review these Terms periodically.

If you have questions, concerns, or requests relating to these Terms, please contact us:

We endeavour to respond to all enquiries within five (5) business days.